Terms & Conditions

These Terms & Conditions govern the use of laptop and IT equipment rental services provided by Netcom.

1. Acceptance of Terms

By requesting, booking, receiving, or using equipment rented from Netcom, the customer agrees to comply with these Terms & Conditions.

2. Rental Agreement

The rental model, quantity, rental period, charges, delivery arrangements, and other applicable conditions will be communicated to the customer before confirmation.

3. Customer Information

Customers must provide accurate and complete information when making a rental request.

Netcom may request identification, address proof, company details, or other information where reasonably required for rental verification.

4. Equipment Ownership

All rented laptops, accessories, and other equipment remain the property of Netcom or the applicable equipment owner.

Rental of equipment does not transfer ownership to the customer.

5. Prohibited Activities

Customers must not:

• Sell or transfer rented equipment.
• Sub-rent equipment without authorization.
• Tamper with hardware.
• Remove identification labels or security markings.
• Install malicious software.
• Use equipment for unlawful purposes.
• Attempt unauthorized access to systems or networks.

6. Customer Responsibility

Customers are responsible for the safe custody and proper use of rented equipment throughout the rental period.

7. Payment

Customers must pay rental charges and other applicable fees according to the agreed payment terms.

Outstanding amounts may result in suspension of rental services or other appropriate action.

8. Late Returns

Equipment must be returned on the agreed date.

Late returns may result in additional rental charges.

9. Damage and Loss

Customers may be responsible for reasonable repair or replacement costs if equipment is damaged, lost, stolen, or returned with missing components or accessories.

10. Technical Problems

Customers should notify Netcom promptly if they experience a technical problem with rented equipment.

Where appropriate, Netcom may provide troubleshooting, repair, or replacement subject to availability.

11. Data Responsibility

Customers are responsible for backing up their data before returning equipment.

Netcom is not responsible for customer data remaining on returned equipment.

12. Limitation of Liability

To the extent permitted by applicable law, Netcom will not be responsible for indirect or consequential losses arising from the use or inability to use rented equipment.

13. Policy Changes

Netcom may update these Terms & Conditions when necessary.

The updated version published on the website will apply to future rental transactions unless otherwise agreed.

14. Contact

Netcom

Email: enquiry@netcomitservices.com
Email: info@netcomitservices.com

Address:
Door No: CC 70/1174 A2, First Floor,
Mampilly Centre, Peradoor Road,
Kaloor Junction – 682017, Kerala, India.