Privacy Policy

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PRIVACY POLICY

Netcom respects the privacy of customers and website visitors. This Privacy Policy explains how information may be collected, used, and protected when customers interact with our website and laptop rental services.

1. Information We Collect

Depending on the service requested, Netcom may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Delivery address
  • Company information
  • Rental requirements
  • Identification or verification information where required
  • Communication and enquiry details

2. How We Use Information

Information may be used to:

  • Process laptop rental enquiries.
  • Confirm rental bookings.
  • Arrange equipment delivery and collection.
  • Provide customer support.
  • Process payments where applicable.
  • Verify rental requests.
  • Communicate regarding rental services.
  • Improve our services and website.
  • Maintain business and transaction records.

3. Payment Information

Where payments are processed through third-party payment providers, payment information may be handled by the relevant payment service provider according to its privacy and security practices.

Netcom does not intentionally request customers to share sensitive payment credentials through unsecured communication channels.

4. Website Information

Our website may use cookies or similar technologies to improve functionality, understand website usage, and provide a better user experience.

5. Data Security

Netcom takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Third-Party Services

Netcom may use third-party service providers for purposes such as payment processing, hosting, analytics, communication, delivery, or other business operations.

Such providers may process information according to their own applicable policies.

7. Data Retention

Customer information may be retained for as long as reasonably necessary for providing services, maintaining business records, resolving disputes, complying with legal requirements, or protecting legitimate business interests.

8. Your Rights

Subject to applicable law, customers may request access to, correction of, or other appropriate action regarding their personal information.

Requests can be submitted using the contact details below.

9. Policy Updates

Netcom may update this Privacy Policy from time to time.

Any updated version will be published on this website.

10. Contact

For privacy-related questions or requests:

Netcom

Email: enquiry@netcomitservices.com
Email: info@netcomitservices.com

Address:
Door No: CC 70/1174 A2, First Floor,
Mampilly Centre, Peradoor Road,
Kaloor Junction – 682017, Kerala, India.